We get it—voicemail can be a hassle. You’re tired of random messages piling up, or maybe you’re just not a fan of checking them when WhatsApp or texts do the job faster. If you’re a Singtel user wondering how to cancel voicemail on Singtel, we’ve got you covered. Let’s cut through the noise and get this sorted, step-by-step, like we’re grabbing coffee and solving this together.
Why Ditch Voicemail Anyway?
Voicemail feels like a relic from the 90s. With instant messaging apps ruling the game, who has time to dial in and listen to a robotic voice ramble? Plus, if you’re traveling, those roaming charges for retrieving messages can sting. We once got hit with a $15 bill just for checking a two-minute voicemail abroad—never again. If you’re nodding along, here’s how to kick Singtel’s voicemail to the curb.
How to Cancel Voicemail on Singtel: The Play-by-Play
Singtel doesn’t make it super obvious how to deactivate voicemail, but it’s doable with a few clicks or a quick call. Based on what’s out there, here are your best bets:
Option 1: Use the My Singtel App
The My Singtel app is your go-to for managing services without dealing with hold music. Here’s how I’d do it:
- Log in to the My Singtel app. Grab your OnePass credentials and sign in. If you don’t have the app, download it from the App Store or Google Play.
- Head to Add-ons. Tap the three dots at the top, then hit “Add-ons.”
- Find Voicemail. Scroll to the “Manage” section, locate the voicemail add-on, and select it.
- Unsubscribe. Tap “Unsubscribe,” review the summary, and check the Terms and Conditions box. Hit “Confirm unsubscribe” to seal the deal.
- Check your email. Singtel will send an updated Service Agreement, and the change should reflect in your next one or two bills.
Pro tip: If you’re still under a contract, watch out for early termination fees. They can sneak up on you.
Option 2: Call Singtel’s Customer Service
If the app isn’t your thing or you hit a snag, calling Singtel is the next best move. Here’s the plan:
- Dial 1606. This is Singtel’s customer service hotline for mobile plan issues.
- Request voicemail cancellation. Tell the rep you want to deactivate voicemail. They’ll ask for your account number or BRN for verification, so have those handy.
- Double-check. Ask them to confirm the service is off and when it’ll take effect. Sometimes these changes lag a billing cycle or two.
I’ve called 1606 before, and the reps are usually quick to help if you’re clear about what you want. Just don’t get sidetracked by upselling pitches.
Option 3: Try Carrier Codes (Might Not Work)
Some guides suggest using carrier codes to disable voicemail on Android, like turning off call forwarding. I tried this once with another provider, and it was hit-or-miss. For Singtel, there’s no clear code listed for voicemail deactivation, but you can try:
- Dial ##002#. This cancels all call forwarding, which might include voicemail.
- Test it. Call your number from another phone to see if voicemail still kicks in.
If this doesn’t work, stick to the app or customer service route. Singtel’s system is finicky with codes.
Things to Watch Out For
Canceling voicemail isn’t always a clean break. Here’s what I’ve learned to avoid headaches:
- Billing delays. Even after unsubscribing, you might see voicemail charges for one more cycle. Keep an eye on your bill and call 1606 if something looks off.
- Roaming charges. If you’re abroad, voicemail can still rack up fees even if you don’t check it. Deactivating it prevents this trap.
- Verify it’s off. After canceling, test by calling your phone. If you hear a voicemail prompt, something didn’t stick—call 1606 to sort it out.
FAQs About Canceling Voicemail on Singtel
Q: Can I cancel voicemail online without the app?
A: Not really. Singtel pushes most add-on management to the My Singtel app or customer service. The website’s My Account portal is more for billing and basic account stuff.
Q: Will canceling voicemail cost me anything?
A: If you’re out of contract, it’s usually free. In-contract users might face early termination fees, so check your plan details in the app.
Q: How do I know if voicemail is fully deactivated?
A: Call your number from another phone. If it rings out or goes to a “number unavailable” message instead of voicemail, you’re good.
Q: Can I reactivate voicemail later?
A: Yup, just head back to the My Singtel app or call 1606 to add it again. It’s as easy as canceling.
Why This Matters
Ditching voicemail feels like decluttering your digital life. It’s one less thing to manage, and it saves you from surprise charges or outdated tech. We remember stressing over a missed voicemail from a client because we didn’t check it for days—texts would’ve been faster. By canceling voicemail on Singtel, you’re taking control and keeping things simple.
If you’re still stuck, hit up 1606 or check the My Singtel app. Got questions about other Singtel services? Poke around their support page for more. Now go crush it and say goodbye to voicemail for good—how to cancel voicemail on Singtel doesn’t have to be a mystery anymore.